Leanna Kemp, CEO of the Chilliwack Chamber of Commerce, has been working with Myriad Technologies for the past seven years. She shares her experience with Myriad’s IT services and why the Chamber continues to trust their expertise in cybersecurity and technical support.

Transcript of Leanna’s Testimonial

Tell us about yourself, your business, and how long have you known or worked with Myriad?

My name is Leanna Kemp, and I am the CEO of the Chilliwack Chamber of Commerce. I have worked with Myriad for probably the last seven years, as long as I’ve been in position at the chamber. However, I believe that Myriad has been working with the chamber for the last 20 years.

Can you give us an example of a bad day turned into a good one with Myriad’s team help?

Any time I have a technical issue, all of my bad days turn into good days with the help of Myriad. Myriad is super quick, efficient, and really reliable. So, any time I have a problem, I just pick up the phone, and usually, my problem is solved within a couple of minutes.

In today’s digital world with cybersecurity issues, what worried you the most before working with Myriad, and how has Myriad helped solve that?

From a cybersecurity standpoint, the chamber has really relied on and needed Myriad’s support, especially to work effectively from home, particularly during COVID. Now, in the ever-changing landscape, it’s important to allow people to work from home when necessary, ensuring we can do that in a safe and secure way. Myriad has been able to help us do that effectively and efficiently from day one.

What is your experience with Myriad when it comes to service speed, reliability, responsiveness, and quality of support?

I can’t say enough about Myriad’s responsiveness, speed, service, and everything in between. I work from home, sometimes at night or early in the morning. My staff sometimes works unsupervised without me, and any time we have an issue, we call Ammar or one of our team members. They always answer the phone right away, respond quickly, and our issues are always resolved within minutes or as quickly as possible.

What advice would you give to someone considering a partnership with Myriad Technologies?

If you’re considering a partnership with Myriad, I would say don’t hesitate. Pick up the phone and call. You definitely won’t regret it.

How confident are you in Myriads’s ability to handle your business’s future needs and growth?

I’m 100% confident in Myriad’s ability to handle anything and everything we need or throw at them, day in and day out.

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