How a CRM System Can Help Your Business

A CRM or Customer Relationship Management system is a system which tracks your communications with your clients. It comes in many flavours such as Marketing, Sales, and Service Management. It can be used to mass email your clients about upcoming products and track any responses, create newsletters, and manage service calls. This kind of system …

Why Installing Updates and Patching Your Systems is Important

Every day new security vulnerabilities, software bugs and enhancements occur in software. Software such as operating systems for Windows Servers, Windows desktops and laptops, smartphones and applications are discovered and corrected by software vendors. Some of these vendors update devices automatically or in some cases alert you that an update is available. There are many …

Social Media Impacts on Productivity for Businesses

Every day billions of people around the world check their phones and computers to look at social media such as Facebook, Instagram, Twitter, Reddit and the like. Employees at the office probably check their phones all the time for new posts, likes, and comments. It’s a productivity problem as it’s estimated that businesses lose 30% …

Securing SCADA Systems from Hacking

Supervisory Control and Data Acquisition (SCADA) is a technology used to control sewage, drainage, and water systems. These systems are vital to ensure the delivery and monitoring of reservoirs drainage of wastewater and sewage. As well, these SCADA systems are used to monitor and control nuclear power plants, the electrical grid, HVAC systems, and more. …

Preparing for a Cyberattack/War

With the ongoing Russia–Ukraine war, a spike in cyberattacks around the world have been observed. Experts predict that ransomware type attacks will increase as the war intensifies when financial sanctions levied against Russia begins to bite. Businesses need to stay a couple of steps ahead and guard themselves and their customers against cyberattacks. At Myriad …

Outsourcing IT from a business perspective

Back in the day, depending on the size of the organization, having an on-site full-time employee to handle technology issues was convenient especially during the early adoption of PC, server, and networks. Now the employment market is saturated with IT techs who are either university-college trained, or self-taught IT professionals who learned most of what …

How to ensure a successful data migration

Data migration is a complex process and requires careful planning. Involve all relevant staff to make sure they understand what is going on and what might change once completed. Use an experienced partnerA successful data migration project can revolutionize your business operations. But, cutting corners and not utilizing an experienced partner can cost your business …

Benefits of Office 365 for Businesses

Efficiency is so important for business; creating, collaborating, and communicating effortlessly helps make any business more effective. Access to tools from anywhere and any device helps makes business more agile and competitive. Office 365 is a Microsoft suite of productivity tools such as Word, Exchange, Excel, SharePoint, Teams and more. Office 365 is cloud-based and …

VPN and how it can help your business

VPN or Virtual Private Networking has been around since the beginning of the public internet. Essentially, VPN is a tunnel to your private corporate network utilizing the public internet network. Think of it as a pipe, inside a pipe, the VPN is a highly secure tunnel. This technology is especially useful for workers who are …

Dust – an Adversary of Computers?

Dust buildup is not good for any type of electronics, cleanliness is actually very necessary for your computers as a dirty computer can have an impact on your business. In a computer case dust can cause fans to slow down or stop working which causes CPU’s, power supplies, and graphic cards to overheat and fail …